General Terms and Conditions of Sale

Purpose

The purpose of these General Terms and Conditions of Sale is to define the rights and obligations arising for the parties from the sale online of the products offered on the Site, worldwide, solely in respect of the relationship between them on the internet and on the site only. These General Terms and Conditions shall apply to the exclusion of any other document.

Contract of sale and newsletter subscription

A contract of sale is deemed to be entered into by the parties when ESTHEMEDIS Sàrl has confirmed the customer’s order in writing. The customer is subject to these General Terms and Conditions of Sale from this point onwards.

At the same point, the customer may choose whether or not to subscribe to the newsletter, using the form available on the website frfr.mypureskin.ch if they wish to opt in. Subscribing to the newsletter implies the customer’s tacit acceptance of the data processing section of these General Terms and Conditions. The customer may unsubscribe from the newsletter at any time, on request, or by clicking the ‘Unsubscribe’ link at the bottom of each email.

Pricing

Prices are shown net, inclusive of all taxes and VAT, in Swiss francs and euros, and are only valid at the point at which the offer is published. ESTHEMEDIS Sàrl reserves the right to amend its prices, without notice, at any time. ESTHEMEDIS Sàrl reserves the right not to deliver products whose prices have been published in error, but nonetheless undertakes to inform its customers of any price difference and may offer alternative products.

ESTHEMEDIS Sàrl may run promotional offers on its product range. These offers are only valid while they are published on the site and may not be requested retrospectively.

Quality

We take the utmost care when selecting the products available for sale on our website to guarantee impeccable quality. Nonetheless, please do not hesitate to contact us at info@mypureskin.ch should you encounter any quality problems.

Delivery and shipping

ESTHEMEDIS Sàrl undertakes to ship items according to the delivery preferences selected by the customer when placing their order. Goods may not be returned. ESTHEMEDIS Sàrl reserves the right to split an order into several shipments or to combine several orders with the same delivery address in one shipment. In principle, ESTHEMEDIS Sàrl only allows orders to be placed for products that are physically available in stock, in order to ensure fast delivery. Nonetheless, ESTHEMEDIS Sàrl undertakes to inform you as soon as possible, should a stock discrepancy prevent delivery of a product. All our shipments are insured until they are received at your address.

Payment methods

Paying for your purchases from ESTHEMEDIS Sàrl could not be simpler. No additional fees are charged whether you pay by PayPal, Postcard, VISA, Mastercard or American Express. 

No data about your card are processed or recorded by ESTHEMEDIS Sàrl if you pay by bank card. All your data are processed by our payment partner.

Transfer of risks

Risks are transferred on delivery.

Change of name or address

Please let us know about any change of name or address before placing your order so that we can ensure your shipments are delivered correctly.

Return or exchange of goods

Items are neither exchangeable nor refundable. In the event of a manufacturing defect found, please contact us at info@mypureskin.ch with photos of the products and defects found. We will let you know how to return the products and will exchange the goods free of charge if necessary.

Data protection and accuracy of information

The customer undertakes to provide correct and accurate data for all payment methods. The use of incorrect data or a false identity is viewed as fraud, is punishable by law under Article 146 and Article 147 respectively of the Swiss Criminal Code and will result in criminal prosecution.

All customer data are processed in strictest confidence and ESTHEMEDIS Sàrl undertakes to comply with the legislation in effect, notably in respect of data protection.

The data collected will only be used to process the order, for communication with the customer, for planning and evaluating commercial activities and for marketing purposes, as well as for designing and developing customer services and developing tailor-made customer offers. By subscribing to the newsletter, customers accept that their data will be used to send them regular offers.

Customers may contact ESTHEMEDIS Sàrl at any time to unsubscribe from its newsletters.

ESTHEMEDIS Sàrl

Chemin des Echarpes 18

CH-1290 Chavannes-des-Bois

SUISSE-SCHWEIZ-SVIZZERA

SWITZERLAND

Applicable law – Jurisdiction

The sale of products by the company ESTHEMEDIS Sàrl is governed by Swiss law, regardless of the purchaser’s country of residence or where the order is placed. ANY DISPUTE RELATING TO THE EXISTENCE, INTERPRETATION, PERFORMANCE OR TERMINATION OF THE CONTRACT BETWEEN ESTHEMEDIS Sàrl AND THE PURCHASER, EVEN IN THE CASE OF MULTIPLE DEFENDANTS, AND IN THE ABSENCE OF AN AMICABLE AGREEMENT, WILL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE SWISS COURTS.